At Blackburn Graphix (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our site, you agree to the practices described in this policy.

1. Information We Collect

A. Personal Information You Provide

We may collect personal information when you:

• Make a purchase
• Contact us via forms, email, or phone
• Request a quote or service

This may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party processors)
• Project details, design files, or any information you provide

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and tracking data
• Cookies help improve your browsing experience and allow the site to function properly.

2. How We Use Your Information

We use your information to:

• Process orders and provide requested services
• Communicate with you about your project, account, or support inquiry
• Send updates, confirmations, or reminders
• Improve our website and services
• Detect and prevent fraud or misuse
• Comply with legal obligations

We do not sell your information to third parties.

3. Sharing Your Information

We may share your information only with trusted third parties who help us operate our business, such as:

• Payment processors
• Shipping carriers
• Website hosting providers
• Design or production partners (only when relevant to your order)

These parties are only given the information required to perform their services.

We may also disclose information if required by law or to protect our rights, customers, or property.

4. Payment Information

We use secure third-party payment processors to handle all payment transactions. We do not store full credit card numbers or sensitive payment details on our servers.

5. Cookies & Tracking Technologies

Cookies are used to:

• Improve website functionality
• Save preferences
• Analyze website traffic
• Enhance user experience

You may disable cookies in your browser, but some site features may not function correctly.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications
• Restrict certain types of data processing

To exercise these rights, contact us at the email below.

8. Third-Party Links

Our website may link to external websites. We are not responsible for the privacy practices or content of third-party sites.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised at the top. Continued use of the website constitutes acceptance of the new policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

info@blackburngraphix.com